Is your colocation operation actually as strong as you think it is?
MCIM Operational Audit: a structured, on-site assessment delivered by senior data center operators. One day on-site. 10 scored categories. Benchmarked against peers. Yours to keep.
Density is up. Headcount is flat.
The experienced operators are aging out.
BMS, CMMS, EPMS — and the gaps where data falls through.
Building alarms that never become work orders. FM workflows that vary by site. Asset records that nobody trusts. The handoffs between your systems are where the developing problems quietly accumulate.
The coordination that only matters when two things go wrong.
Procedures look complete on paper. Then a concurrent maintenance event hits and the gap between your night shift and your FM provider becomes the difference between a controlled event and an SLA payout.
Every facility has its own version of how we do things here.
Procedural drift is invisible until you score it. FM provider performance varies between regions. Standardization is the budget conversation nobody can win without external evidence.
"The worst operational failures in colocation are never the ones you saw coming. They are the ones that developed slowly, inside a gap nobody was watching."
The MCIM Operational Audit is a structured, on-site assessment of your colocation operation — scored against 100 questions in 10 categories, benchmarked against anonymized data from 1.7M+ assets globally. Delivered by senior operators who have managed facilities like yours, not analysts who studied them.
Ten categories. One hundred questions.
Calibrated for colocation.
You have done assessments before.
This one is different.
Delivered by people who have done your job. Not studied it.
The person who walks your facility has managed shift teams through 2 AM incidents, written the MOPs, reported uptime to executives who expected perfection. Your assistant chief will know within five minutes they are talking to a peer.
No hardware to sell. No OEM partnerships to protect.
The audit is scored against operational standards, not product catalogs. No reason to recommend one vendor over another. The deliverable is yours unconditionally — whether MCIM is in your future or not.
Peer comparisons drawn from the largest dataset in the industry.
1.7M+ assets. 100+ countries. Three of the top four global colocation providers. This is operational data from real facilities — not survey responses or self-reported metrics. You will know how you compare to the operators your customers are comparing you to.
One day on-site. Only 2.5 hours of senior staff time.
A fraction of the cost of a Big Four consulting engagement, completed in a fraction of the time. If the audit identifies one gap that prevents one SLA event, it has more than paid for itself.
not consultants
Get a directional read in five minutes.
The assessment is the quick-look version of the full engagement. One question per category. Scored. Benchmarked against peers. You walk away with a directional view of where your operation has the most room to improve — and where the developing risks probably are.
Prefer the short version? Download the one-pager.
Everything the Operational Audit covers on a single page: the 10 scored categories, what the on-site engagement includes, the deliverable you keep, and what it costs.
Want to talk to an operator first?
If you would rather speak with a senior MCIM operator before taking the audit, talk to an expert. No slides. No pitch. A direct conversation about what we'd find at your facility.
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