Klotz will strengthen MCIMs position as the leading provider of trusted operational intelligence for mission-critical operators.
January 7, 2026 – Glen Allen, VA — MCIM today announced the appointment of Jami Klotz as Chief Product Officer (CPO), the company’s commitment to building the most trusted operations platform for mission-critical data centers. As operators confront rising power density, AI-driven workloads, and zero-tolerance expectations for downtime, Klotz will lead MCIM’s product and integration strategy to ensure customers can turn complex operational data into decisive action.
Data center operators, particularly colocation, hyperscale, and HPC/AI providers, are asked to do more with less margin for error. Infrastructure is denser. Systems are more interdependent,and the cost of blind spots continues to rise. MCIM exists to meet this moment by unifying workflows, delivering clean first-party data, and enabling teams to anticipate risk before it becomes downtime. Klotz’s leadership directly advances that mission by sharpening how MCIM transforms trusted data into intelligence operators can rely on.
“Joining MCIM is an exciting opportunity to help advance the way mission-critical organizations operate. The platform sits on a uniquely rich data foundation that has the power to strengthen reliability, reduce risk, and support the operators who keep essential infrastructure running every day,” said Klotz. “I’m energized by the chance to turn that data into clear, actionable intelligence that improves uptime, builds trust, and drives predictable results for our customers. I’m honored to help lead this next chapter as we scale MCIM’s impact across the mission-critical industry.”
Klotz brings deep experience leading enterprise product strategy at Navigate360 and Bigtime Software, where she built and scaled enterprise platforms in environments where data quality, usability, and trust are non-negotiable. As CPO, she will lead MCIM’s product organization with a focus on helping operators connect daily work on the floor to portfolio-level insight without adding complexity, silos, or noise.
“The demands on data center operators have fundamentally changed,” said Mike Parks, CEO of MCIM. “Colocation and AI-driven facilities are running denser and closer to the edge, leaving no room for fragmented tools or untrusted data. MCIM was built for this reality, and Jami’s leadership will help us deliver sharper intelligence, faster execution, and stronger outcomes for customers who measure success in uptime, safety, and predictability” said Parks.
Under Klotz’s product leadership, MCIM will continue to help customers make their data centers stronger by:
- reducing operational risk through earlier visibility into asset and procedural weaknesses,
- eliminating blind spots with clean, trusted data teams can act on immediately,
- standardizing execution across sites without slowing operators down, and
- supporting high-density and AI environments where reliability margins are shrinking and the cost of error is rising.
About MCIM
MCIM is the operational intelligence platform built to make every center stronger, including the world’s most demanding AI/HPC environments.
As infrastructure scales to support high-density, liquid-cooled workloads, operational complexity increases across power, cooling, and converging IT/OT/IoT systems, where small execution gaps can carry significant cost. MCIM unifies asset management, work management, compliance, and real-time analytics into a single operational model, enabling teams to execute consistently and make decisions with confidence.
Trusted by 3 of the top 4 colocation providers and 8 of the top 10 global banks, MCIM manages more than 7 GW of IT capacity and over 1.7 million assets across 100+ countries.
No silos. No blind spots. No going at it alone. Learn more at www.mcim.io.
